FAQs

Top questions

This is a facility that can be availed ONLY by our clients. Our tech team has created a mobile app to enable the clients to keep track of all their accounting and tax jobs with us in an easy-to-use mobile experience. This way communication between two parties is more transparent and seamless. The app is available on both Android and iOS.

We use QuickBooks, Xero, Lacerte, Drake, Engagement, ProSystem Fx, TurboTax and TaxACT to name a few. Our staff is well-versed with a diverse kind of cloud accounts & bookkeeping software.

One-man company to 15 partner firms with over 5 million turnover and more than 60 staff members – we work with a varied client base.

Can’t find the answer you are looking for?
Ask Laurence
Submit your question
100% privacy. No Spam!
How we work

Costing depends on your requirement. We have different pricing models and flexible pricing. From an ad-hoc model to an FTE one, we also work as per block of hours. In fact, most of our clients prefer block of hours. Some large practices we work with have hired full time employees here and they have their dedicated team working from our office reporting directly to them.

Turnaround time varies according to volume of work related to the job. We send QX budgeted number hours where we think that the budget provided by you in QX Job Checklist beforehand is not sufficient to complete the assignment.

When we sign the contract with client, the process after that depends upon the type of contract: If an FTE contract is signed, the employee who would be working on the project will be introduced to the client along with the respective team leader. The client will then directly co-ordinate with the employee for the work. The general process is that client will impart training w.r.t their own modus operandi and once the employee is trained, he or she will start working. We charge our clients a fixed amount on a monthly basis. If an ad hoc contract is signed, the client provides work at regular intervals and whichever competent employee is available is assigned the Job. No specific employee gets introduced to the client in this engagement model. Payments are made on an hourly basis.

We understand that exchange of sensitive information via emails or any other digital channel can be risky. Since QXAS Inc is committed to ensuring your client data remains safe with us, we use a 256-bit SSL encrypted client portal. We provide this facility to our clients to allow them to share confidential accounting information with the QXAS Inc team. The clients can transfer files to and from QX without any size limit.

For as long as you want to. The beauty of working with QXAS Inc is that you can choose either of the engagement models (FTE, ad hoc and block-of-hours) depending upon your requirement. If you are satisfied with our services and have more jobs for us, we can continue working together.

Yes, we do offer free trial for all our services. You can make use of this facility even before signing any contract with us. A free trial will give you a chance to check the quality of our services and help you to decide whether or not you want to partner with us.

Data security

We are a professional and reliable resource of accounting and back office services working with over 50 accounting practices across the USA. Our delivery centers in India are compliant with ISO 27001:2013 for security and 9001:2008 quality management standards. We use restricted internet access, strong firewalls and web monitoring services to ensure your data can only be accessed by the authorized staff.

Sharing your financial data with us is easy and secure. Whether it is regarding paper documents and files in a digital format or data inside the financial software you use, QXAS Inc has standard protocols to ensure the exchange of information happens in a compliant manner. Watch a short video to find out how the process works.

Software

We use QuickBooks, Xero, Lacerte, Drake, Engagement, ProSystem Fx, TurboTax and TaxACT to name a few. Our staff is well-versed with a diverse kind of cloud accounts & bookkeeping software.

Staff & clients

One-man company to 15 partner firms with over 5 million turnover and more than 60 staff members – we work with a varied client base.

The QX group has more than 800 people based in our delivery center in India who provide US-standard accountancy services to a sizeable and diverse client base using our core team of accountants. Qualifications include CPA and Indian CA with a notable experience in US accounting. Basic accounts graduates come with minimum experience of 2-3 years.

Our work timings are from Monday to Friday. Our US team works from 9:00 AM EST to 5:00 PM EST. Employees in India, on the other hand, work on two shifts i.e. 11:30 AM IST to 8:20 PM IST and 3:30 PM IST to 12:30 AM IST. But if the situation demands, our staff is also open to working over the weekends so that the work gets done.

QXAS Inc tracker

No, you need to be connected to the internet to use the QXAS Mobile app for iOS or Android.

Yes. For now, the FTP desktop access of QXAS has a more complete overview of your account and allows you to add and remove jobs. The iOS and Android apps, on the other hand, currently allows you to keep track of all your tasks and see what your team in India is working on. You can also use the app's simple and easy dashboard to see the progress of jobs through key stages. We are working on adding new functionality in the coming months.

This is a facility that can be availed ONLY by our clients. Our tech team has created a mobile app to enable the clients to keep track of all their accounting and tax jobs with us in an easy-to-use mobile experience. This way communication between two parties is more transparent and seamless. The app is available on both Android and iOS.